Wednesday, October 31, 2007

Relationship Marketing (Presentation)

My Presentation Script (Introduction)

Good afternoon ladies and gentlemen, my name is Elaine. Present here with me today are my colleagues Ludi, Matt, and Yee Pin.

Our focus for today is to discuss to what extent will Pfizer benefit from Relationship marketing. Towards the end we will also provide recommendations on marketing strategy which benefits both Pfizer and their customers.

Before I begin, may I ask what is relationship marketing? Anyone? Is it to build a relationship in order to sell more?

Relationship marketing is strategic orientation that focuses on KEEPING and IMPROVING relationships with CURRENT customers rather than acquiring new customers.

What are the INTENTIONS of Relationship Marketing?

First point here says Profitable. Profits in this context is skewed to qualitative than quantitative. Profit here means Value. Values where both supplier and customers appreciate.We build Long term relationship beyond the initial contact hoping to achieve to a level of commitment where both parties can rely, trust and are confident with each other.Building customer bonds are emphasised on PEOPLE. Products and services are expected to be of quality considering there is trust in the relationship. It is easier said than done. Now I shall pass the hand to Ludi to explain the process of Relationship marketing.


Briefly I shall explain Why do you do customisation.
After achieving a good relationship with a customer, you combine your knowledge and data acquired from survey or relationship with our own company’s database, and see what can be done to be of best service.

1. Retrieve – past purchases, survey, what is needed.
2. Analyse – compare with own database, check life span of products, usage (when to stock)
3. Propose – Inventory Planning. Stock and deliver in time for you to replace.

Reduce cost - extra paperwork or personnel, you can focus on your work.
Reduce downtime - engineers analysed the usage and lifecycle of products on site, reminding you when to change to be of best performance. Avoiding fault that causes downtime.
Reduce Stock - there is no need to stock.

Thursday, October 11, 2007

Absolutely Stunning Swimwear

Stunning One-piece Swimwear

Brand New with Tag
Color: White/Black

Size: S/M/L
Price: AUD45.00

If you're interested, please leave a comment.
I'll get back to you
Or e-mail me at:

Monday, October 8, 2007

My silly attempt at Web Design!

I am always fascinated by art. Never knew how people do it. I went through Deviant Art and found cool artsy stuffs I could use for an easy kick start of web design. Didn't turn out too bad for a beginner I guess. Simple and nice... Some people like it!

Tis my LoLaRtz!

Header for reverendtimothy

I did these and a few more out of curiosity hoping it'll look good and people will appreciate it.
If you like some, do let me know. Don't steal these... I'll make another one for you, k? This is specially made for others...and you would like me to specially make one for you!

I'll be most glad to design some for you!
Will make time out of my full-of-hobby time :)


Blog background for Victor (my brother)

Thursday, October 4, 2007

Spiders Behaviour on Video! [Good Quality]

I saw this spider in the garden while I was watering the plants... He was hanging on his web. Seemed 'fainty' so I took my huntsman box out and caught it why it's 'fainty'.

Looks dead at first but when I brought it inside the house.....this is what I saw! The spider was shedding its skin.

My huntsman's name is Onizuka. Yes it is named after Great Teacher Onizuka. Why? Because I was watching GTO when I found him.

I found him wondering around my house. At first I thought I could just leave him around this house because he could eat all the daddy long legs and insects. What made me kept him as pet in a box?

Story of "Onizuka"

One fine day I was doing my laundry. I asked Tim to help me with taking the basket from on top of the cupboard (because I'm short). I stood below where he lifted the basket and Onizuka jumped out of it and landed on my hands! I screamed and ran around the house...naturally. 10 seconds later, I calmed down and took a transparent box...and adopted Onizuka as my pet.

This video shows my huntsman spinning web around his leftover food (corpse of another spider). So far, I've had quite a few spiders as pets and Huntsman are very clean. Firstly because they don't live on webs.

Happy watching! They are amazing. Some may say "Eeewww!" but I grew up with them.

Monday, October 1, 2007